FREE SHIPPING Worldwide On ALL Orders! No Minimum. No Coupon Needed. #NOMADILOGUE

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Shipping & Delivery


Nomadilogue™ is proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our clients quality products with great value. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

Where do you ship from?
It depends on the products you ordered and the stock in our fulfillment centers. We have partnered with fulfillment centers across the United States, United Kingdom, Hong Kong and China. So you may receive your items from different fulfillment centers.

How do you ship packages?
We provide free shipping via ePacket, EMS and USPS depending on the weight and size of the product.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.

How long does shipping take?
Estimated shipping time varies by location and can be longer than 10 days due to high demand. These are our estimates:

Location*Estimated Shipping Time
The United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Mexico, Central America, South America15-30 Business days
United Kingdom10-30 Business days
Switzerland10-30 Business days

*This doesn’t include our 3-7 days processing time.

Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.
 


Shipping & Delivery

Where do you ship from?
It depends on the products you ordered and the stock in our fulfillment centers. We operate nine fulfillment centers across the United States, United Kingdom, Hong Kong and China. So you may receive your items from different fulfillment centers.

How long does it take to receive my order?

Order processing time takes 3-7 business days before shipment. Deliveries then usually take 10-30 business days. However, due to the distance between countries, slow postal services, and shipping delays it can sometimes take up to 2 months. It depends what you purchased and where you live. When you order from us, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment.

My order has not arrived yet? Even after your promise "30 business days", why?
While some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region from our fulfillment centers. If it does not arrive by 8 weeks after ordering, we can help reship your order or refund guaranteed! :)

I have only received part of the shipment, where are the other items?
We ship from different fulfillment centers using different carriers so some items might arrive earlier than others. Also, sometimes parcels experience shipping delays while others do not.

What about possible custom fees?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country (this rarely happens).

Which countries have ePacket shipping (with tracking number) available?
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Indonesia (currently in a trial run), Israel, Italy, Japan, Kazakhstan (currently in a trial run), Korea, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Thailand (currently in a trial run), Turkey, Ukraine, United Kingdom, United States, and Vietnam (currently in a trial run).

Do you provide free shipping to the United States (USA)?

Yes, free shipping is provided on all U.S. orders! Coverage includes Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.