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Privacy Policy


This Privacy Policy applies to Nomadilogue and any of its affiliated websites, applications and other digital services in connection with which this Privacy Policy is linked or posted (collectively, “Services”).

This Privacy Policy explains how Nomadilogue collects and uses data and information that may identify or can be directly associated with an individual person (“Personal Information”). Nomadilogue respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This Privacy Policy explains Nomadilogue’s policy regarding the collection, use, disclosure and protection of any information we receive including your Personal Information (if any).

Nomadilogue provides travel-related goods, that can be distributed and offered on the website nomadilogue.com.

Information Nomadilogue Collects from Users

Nomadilogue uses services to collect information regarding Users’ activities and operations that interact with the website nomadilogue.com. Such information might include IP-address, Session ID, browser type, mobile or desktop ID, referrer, phone numbers, emails, addresses, names, order details, method of payment, feedback or answers provided by the User to any interactive content unit made available with the website. Such information may qualify as Personal Information in some Users’ jurisdictions, however, we do not make any use of such data to directly identify individuals or to associate it with individuals.

We may collect Personal Data when you interact with Nomadilogue, such as when you:

Purchase, return merchandise at our store
Consent to receive our promotional email
Visit our site;
Consent to our use of cookies;
Participate in our contests or promotions;
Consent to the collection and processing of your location data;
Contact our Customer Service

How Nomadilogue Protects Information
Nomadilogue follows applicable laws and generally accepted industry standards to protect the Personal Information submitted to Nomadilogue by implementing adequate technical and organizational protection measures, both during transmission and once Nomadilogue receives it. These measures will be continuously adjusted and updated in accordance with current industry standards. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while Nomadilogue strives to use commercially acceptable means to protect Personal Information, Nomadilogue cannot guarantee its absolute security.

How Nomadilogue Uses Information
Nomadilogue will not share your Personal Data with third party controllers (i.e. third parties that use the Personal Data for their own purposes). Nomadilogue will only disclose Personal Information as described in this Privacy Policy or where required by law, regulation, subpoena or court order; we will only process, use or share User’s Personal Information with third parties with User’s explicit permission. Nomadilogue uses Personal Information to the extent necessary for internal purposes – for example, in connection with offering the Services, to provide Users with advertising that Nomadilogue reasonably believes may be useful or interesting to the User. In addition, by analyzing all information Nomadilogue receives, including all information concerning Users and their interaction with the website nomadilogue.com, Nomadilogue may irreversibly compile aggregated statistical information. Statistical Information helps understand trends and customer needs so that new products and services can be considered and so existing products and services can be improved and tailored to customer desires. Statistical Information is anonymous and does not, in and of itself, identify any specific end user or customer of Nomadilogue. Nomadilogue may share such Statistical Information with its partners or any third party, without restriction, on commercial terms that Nomadilogue can determine in its sole discretion.

Personal Information is not transferred or disclosed to third parties other than as set forth in this Privacy Policy.

Opt-Out
If User does not wish its Personal Information to be collected, processed or shared for the above purposes, he may opt out from this use with effect for the future. For opting out, the End User can do so by sending an email to nomadilogue@gmail.com (we do encourage you to reach out via email which is checked more often).

Cookies
A cookie is a small piece of text that is sent to the User’s browser and stored on his computer or mobile device. All cookies used by Nomadilogue are persistent cookies, i.e. they will be stored on the User’s device after the browser session has expired. Any cookie will be deleted within one month after it has been placed unless configured otherwise. Most Web browsers are initially configured to accept cookies, but the User can change this setting so his browser either refuses all cookies or informs him when a cookie is being sent. Also, the User is free to delete any existing cookies at any time with future effect. Some features of Nomadilogue’s Services may not function properly when cookies are disabled or removed.

Cookies placed on Users’ computers:

Cookies placed on an User’s computer will transmit the User’s Personal Information as specified above to Nomadilogue for the purposes also specified above.

Marketing Communications
We may send you email or other messages about us or our products and services. By the Privacy Policy or using the Services, you affirmatively consent to receive such commercial messages. You can ask to have your Personal Information removed from our mailing list and stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at nomadilogue@gmail.com. You will also be given the opportunity to unsubscribe from commercial messages in any such email or other message we send. Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions using the Services without offering you the opportunity to opt out of receiving them unless you cancel your account.

User’s Rights
User may at any time request information from Nomadilogue regarding his Personal Information stored at Nomadilogue, its origin, recipients or categories of recipients the data has been transferred to and the purpose of storage.

Upon written request by User Nomadilogue will make all commercially reasonable efforts to delete any information provided to it, unless required otherwise for further execution of an agreement with a Customer or required by applicable laws. Nomadilogue cannot restore information that it has deleted.

For executing any of these rights User may contact Nomadilogue by sending an email to nomadilogue@gmail.com, and we do encourage you to reach out via email which is checked more often.

Changes
Nomadilogue may update this Privacy Policy from time to time. We reserve the right to modify this policy. If required under applicable law, we will provide you with written notice of our changes. We will not make changes that have a material retroactive effect unless we are legally required to do so. Your continued use of the Services constitutes your acceptance of the amended policy. The amended policy supersede all previous versions, notices or statements of or about the policy.

Comments and Questions / Contact Information
If you have any comments or questions about our privacy policy, please contact us at  nomadilogue@gmail.com
 


Shipping & Delivery

Where do you ship from?
It depends on the products you ordered and the stock in our fulfillment centers. We operate nine fulfillment centers across the United States, United Kingdom, Hong Kong and China. So you may receive your items from different fulfillment centers.

How long does it take to receive my order?

Order processing time takes 3-7 business days before shipment. Deliveries then usually take 10-30 business days. However, due to the distance between countries, slow postal services, and shipping delays it can sometimes take up to 2 months. It depends what you purchased and where you live. When you order from us, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment.

My order has not arrived yet? Even after your promise "30 business days", why?
While some parcels can arrive early, some others may experience shipping delays, or you may live in a more isolated region from our fulfillment centers. If it does not arrive by 8 weeks after ordering, we can help reship your order or refund guaranteed! :)

I have only received part of the shipment, where are the other items?
We ship from different fulfillment centers using different carriers so some items might arrive earlier than others. Also, sometimes parcels experience shipping delays while others do not.

What about possible custom fees?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country (this rarely happens).

Which countries have ePacket shipping (with tracking number) available?
Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Indonesia (currently in a trial run), Israel, Italy, Japan, Kazakhstan (currently in a trial run), Korea, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Thailand (currently in a trial run), Turkey, Ukraine, United Kingdom, United States, and Vietnam (currently in a trial run).

Do you provide free shipping to the United States (USA)?

Yes, free shipping is provided on all U.S. orders! Coverage includes Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.